How can we help?

At BBQ Trailer Shop, customer satisfaction is our top priority. Whether you have questions about our products, need assistance with your order, or just want grilling advice, we’re here to help! Our dedicated team is ready to provide personalized support and guidance to ensure your BBQ experience is nothing short of exceptional. Contact us today, and let us know how we can make your grilling dreams a reality!

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FAQS

What if I need to modify my order?

We understand that plans can change. If you need to modify your order after it’s been placed, please contact our customer service team as soon as possible. While we strive to process orders quickly, we’ll do our best to accommodate your request before your order is shipped out.

What if I need to change my shipping address?
If you need to update your shipping address, don’t worry! Simply log in to your account and navigate to your order history. From there, you can edit your shipping address for any pending orders. If your order has already been processed for shipping, please reach out to our customer support team as soon as possible, and we’ll do our best to assist you.
Can I get same day delivery?
Looking for same-day delivery? You’re in luck! We offer expedited shipping options, including same-day delivery for qualifying orders. Just select the same-day delivery option during checkout, and your order will be on its way to you in no time.
Do you provide warranties for your BBQ trailers?
Yes, we stand behind the quality of our BBQ trailers. Each trailer comes with a warranty to cover manufacturing defects and ensure your peace of mind.
Are your BBQ trailers road legal?
Yes, our BBQ trailers are designed to meet all road safety regulations and standards. We ensure that each trailer is equipped with the necessary lighting, brakes, and safety features for legal operation on public roads.
What maintenance is required for a BBQ trailer?
Regular maintenance is essential to ensure your BBQ trailer operates efficiently. This includes cleaning the cooking surfaces, checking gas and electrical connections, inspecting tires and brakes, and addressing any wear and tear promptly.

Still have a question?

Please contact us for more information.